• We partner with reputable shipping carriers to ensure safe and efficient delivery of your purchases. The available shipping methods may include standard ground shipping, expedited shipping, and international shipping.
• The specific shipping carriers and methods available for your location will be displayed during the checkout process.

2. Order Processing Time

• We strive to process and ship orders as quickly as possible. Orders are typically processed within [2~3] business days from the time of purchase.
• Please note that order processing time may be subject to change during peak seasons or special promotions. Any delays will be communicated to you promptly.

3. Shipping Rates and Delivery Times

• Shipping rates and delivery times vary depending on factors such as the shipping destination, selected shipping method, and the weight and dimensions of the items.
• During the checkout process, you will be provided with available shipping options along with their respective rates and estimated delivery times.

4. International Shipping

• We offer international shipping to select countries. However, please note that customs duties, taxes, and other import fees may apply. These additional charges are the responsibility of the customer and may be collected at the time of delivery.
• International shipping times may vary depending on customs clearance processes and local delivery services.

5. Order Tracking

• Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use the provided tracking number on the shipping carrier’s website to monitor the progress of your shipment.

6. Shipping Address

• Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete shipping addresses.
• If you need to make changes to your shipping address after placing the order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

7. Shipping Restrictions

• Some items may be subject to shipping restrictions due to their nature, weight, or destination regulations. Any applicable restrictions will be communicated to you during the checkout process.
• If you have any concerns regarding shipping restrictions, please contact our customer support team before placing your order.

8. Shipment Damage or Loss

• In the unfortunate event that your shipment arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.